The Brow Manor Privacy Policy
Effective date:
29 June 2025
At The Brow Manor, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website (www.thebrowmanor.co.uk) or contact us directly.
By using our services or accessing our website, you agree to this policy.
1. Who We Are
The Brow Manor
Leeds, England
Email: info@thebrowmanor.co.uk
Phone: 07738 009013
2. What Data We Collect
We may collect and process the following personal data:
Identity data: Your name
Contact data: Email address, phone number
Booking data: Treatment preferences, appointment details
Technical data: IP address, browser type, device type, and browsing behaviour (via cookies — see below)
Communication data: Your enquiries, feedback, or messages
3. How We Collect Data
We collect data when:
You fill out forms on our website (e.g. contact form, booking form)
You communicate with us by phone, email, or social media
You browse our website (via cookies and analytics tools)
4. How We Use Your Data
We use your data to:
Provide our treatments and services
Manage bookings and appointments
Respond to your enquiries
Improve our website and services
Comply with legal obligations
5. Sharing Your Data
We do not sell, rent, or trade your personal data.
We may share your data with:
Service providers who help us deliver our services (e.g. booking software, website hosting)
Regulators, law enforcement, or legal advisers if required by law
All third parties are required to respect your privacy and keep your data secure.
6. Data Security
We take reasonable measures to protect your personal data from loss, misuse, or unauthorised access.
7. How Long We Keep Your Data
We keep your personal data only as long as necessary:
For the purposes described in this policy
To comply with legal, accounting, or reporting requirements
8. Your Rights
Under data protection law (including GDPR), you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request erasure of your data (where applicable)
Object to or restrict certain processing
Withdraw consent at any time (where consent is the basis of processing)
To exercise your rights, please contact us at info@thebrowmanor.co.uk.
9. Cookies
Our website uses cookies to:
Improve user experience
Analyse website traffic
You can adjust your browser settings to refuse cookies or alert you when cookies are being used.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date.
11. Contact Us
If you have any questions about this policy or how we handle your data, please contact:
The Brow Manor
Email: info@thebrowmanor.co.uk
Phone: 07738 009013